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FAQs


Are your juices kid friendly?

Of course! Children love our juices! We absolutely promote this, as cold-pressed juices are a great alternative to sugary drinks. The top juices that kids enjoy are our Sweet Lady and Boomerang! Our juices provide excellent nutritional content, and are absolutely safe for children to consume!

How long do your juices stay fresh?

When kept in the refrigerator, our juices remain fresh for up to 7 days! If the seal is broken, juice must be consumed within 48-72 hours. Juices kept in the freezer can last up to 6 months!

Do you offer a local pick-up option?

Yes! We are now offering local pickup for all of our customers in the Metro Detroit Area! 

1. Upon checkout, select "Pickup" for how you would like to receive your juices.

2. Standard order processing times of 48-72 hours will still apply once order has been placed.

3. You will receive a notification via email or text that your order is ready for pickup. Once you receive this notification, it's time to pickup your delicious juices!

4. Upon arrival, please call (313) 288-2661 and we will meet you with your order. Please also bring your order confirmation or valid photo ID to confirm order.

5. Local pickup is available on Fridays ONLY! Please do not arrive at the location until you have received your ready for pickup notification!

6. Local pickup is FREE and available to all customers! Our local delivery and shipping options will also continue to be available if local pickup days and times do not work for you.

Please note: Our juices are perishable and must be refrigerated. When refrigerated, our juices remain fresh for up to 7 days. We value our customer's safety, so please make sure to pick up your juices when you receive your ready for pickup notification. Culture Juices will not be held responsible for replacing items that have been thrown out due to expiration. 

 

Do you deliver?

Yes! Juice deliveries are now available, but are only designated for the Metro Detroit area only! If you are interested in our local delivery option, please read our important information concerning local delivery by clicking on the “Local Delivery” tab at the top of our home page, and by also reading important local delivery information below.

This option is only available for customers in the Metro Detroit area. Delivery is available Monday-Friday from 10am-6pm and Saturday from 9am-12pm. NO DELIVERIES ON SUNDAY! NO SAME DAY DELIVERIES!

*When checking out with us, please provide your ENTIRE address including city and state where you would like your juices delivered. If you are located in an apartment building, please specify apartment complex name and apartment number/gate code if applicable in our delivery instructions area upon checking out.

*Please note: Delivery fee $10/order! If you are located outside of Metro Detroit area, our UPS shipping option will be available* 

Once you have completed your order for local delivery, please allow 48-72 hours for your order to be processed. Once your order is processed, you will receive a notification that your order is "Ready for Delivery" and we will notify you via the telephone number provided when your juices are en route to your home address. Once your order has been delivered, you will receive a photo indicating that your juices have been delivered with a time stamp and also a notification that your order has been "Delivered". 

COVID-19 Update: We will be utilizing “contactless” delivery, so although we would love to meet all of you, please allow us to drop your delivery at your door! Thank you!

 

What payment methods are accepted?

We accept credit/debit cards only through our secure checkout, including Shop Pay, Google Pay and Apple Pay for all orders with us!

 

How long does it take to fulfill an order?

Please give us 48-72 hours to fulfill all orders.